If you are dissatisfied with merchandise purchased from the CoSM Online Store, you must contact us within 10 business days of receipt.
There is a 10% restocking fee on all domestic returns and exchanges. Please be sure you are ordering your intended items. You can contact us if you require more details on a product.
Unframed unsigned posters and Signed unframed posters are not returnable unless damaged in shipping.If you receive a damaged poster, you must call the office within 10 days of receipt to make your damage claim.
Clothing may only be returned or exchanged if it is unworn or there is a manufacturers defect. Customers must have had an interaction with a representative, if you have not received instructions from us do not send your product back. You will be responsible for sending the item to us and accepting the cost of re-shipping the desired item.
Jewelry, Books, CDs, DVDs, and other multimedia products may not be returned once received, but may be exchanged if there is a manufacturing defect or damage in transit.
Specialty Items such as Prints may not be exchanged or returned unless there is a manufacturing defect or damage in transit. All Prints are shipped with full insurance. Please contact us immediately if it was damaged upon arrival.