Privacy policy

CoSM respects your privacy. Any information collected on this site will be kept strictly confidential and will not be sold or disclosed to third parties without your permission. Any information you provide will be treated with care and used only in ways you have consented to.

SECTION 1 — WHAT DO WE DO WITH YOUR INFORMATION?

When you make a purchase, we collect personal information such as your name, address and email so we can process your order.

When you browse our store, we also receive your computer’s Internet Protocol (IP) address to help us understand your browser, device, and operating system.

If you choose to opt in, we may send you emails about new products, updates, or other store-related information.

SECTION 2 — CONSENT

How do you give consent?

When you provide personal information to complete a transaction, verify your payment method, place an order, or arrange a delivery or return, you are consenting to our collecting and using that information for those specific purposes only.

If we ask for your information for a secondary purpose, such as marketing, we will either ask directly for your express consent or provide a clear opportunity to decline.

How do you withdraw consent?

If you change your mind after opting in, you may withdraw your consent at any time by contacting us at support@cosm.org or by mailing us at:

CoSM Shop

46 Deer Hill Road

Wappingers Falls, NY 12590

United States

SECTION 3 — DISCLOSURE

We may disclose your information if required by law or if you violate our Terms of Service.

SECTION 4 — SHOPIFY

Our store is hosted on Shopify Inc. They provide the online e-commerce platform that allows us to sell products and services to you.

Your data is stored through Shopify’s data storage, databases, and the general Shopify application on secure servers behind a firewall.

Payment:

If you choose a direct payment gateway, Shopify stores your credit card data. This data is encrypted via the PCI-DSS (Payment Card Industry Data Security Standard). Transaction data is stored only as long as necessary to complete the purchase.

All direct payment gateways comply with PCI-DSS standards, ensuring secure handling of credit card information.

For more information, you may review Shopify’s Terms of Service and Privacy Policy:

https://www.shopify.com/legal/terms

https://www.shopify.com/legal/privacy

SECTION 5 — THIRD-PARTY SERVICES

Third-party providers used by us collect, use, and disclose your information only to the extent necessary for them to perform the services they provide (such as payment processing, order fulfillment, or analytics).

These providers have their own privacy policies, and we encourage you to review them so you understand how your information will be handled.

Some third-party providers may be located in a different jurisdiction from you or from us. If you complete a transaction involving such a provider, your information may be subject to the laws of that jurisdiction (for example, a U.S.-based payment processor handling a Canadian transaction may be subject to U.S. law).

Once you leave our site or are redirected to a third-party site or app, this Privacy Policy and our Terms of Service no longer apply.

Links:

Links on our store may direct you away from our website. We are not responsible for the privacy practices of other sites and encourage you to read their policies.

SECTION 6 — SECURITY

We follow industry best practices to ensure your personal information is protected from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

If you provide credit card information, it is encrypted using SSL technology and stored with AES-256 encryption. While no method of transmission or electronic storage is 100% secure, we comply with PCI-DSS requirements and implement additional safeguards.

SECTION 7 — COOKIES

We use cookies to provide a better shopping experience. Examples include:

• _session_id — Stores session information

• _shopify_visit — Internal statistics tracker

• _shopify_uniq — Counts visits per customer

• cart — Stores cart contents

• _secure_session_id — Session identifier

• storefront_digest — Used when password protection is enabled

You can adjust your browser settings to refuse cookies if desired.

SECTION 8 — AGE OF CONSENT

By using this site, you affirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent for your minor dependents to use this site.

SECTION 9 — CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting. Material changes will be noted here so you know what information we collect, how it is used, and under what circumstances it may be disclosed.

If our store is acquired or merged with another company, your information may be transferred to the new entity so that we can continue serving you.

SMS ADDENDUM

Our website uses cookies to track cart activity, including when items are abandoned. This information may be used to send cart reminder messages via SMS, if you have opted in.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend, or delete personal information we have about you, or if you have questions or concerns, contact our Privacy Compliance Officer:

support@cosm.org

Or by mail: